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Tested and Proven Products

Captn. Jack’s is the world’s premiere source for high-tech boating products.For the past 19 years we’ve worked hard to bring you products that represent the very best in quality, innovation, and value. Picking these products takes more than technical expertise; it requires practical experience and a sharp eye for products that will stand up in real world, on the water situations. You can always rely on the experts at Captn. Jack’s to tell you what each device or program does, what equipment you need to run it, plus helpful tips on installation and use.

Easy and Convenient Ordering

Submit your online order via secured transfer or call us toll free with your credit card order at 1-800-CAP-JACK (1-800-227-5225). Our expert sales team is available to take your call during normal business hours (Weekdays: 8AM to 5PM Pacific Time / 11AM to 7PM Eastern.) Our 24-hour fax order line is (360)437-9582. Mail orders may be sent to: Captn. Jack’s, P.O. Box 65119, Port Ludlow, WA 98365-0119. We honor Visa, MasterCard, Discover and American Express. Please call for information on orders sent C.O.D..

Same-Day Shipping

fedexOrders for in-stock items received and credit approved by 12 noon Pacific Time (3PM Eastern) are shipped that day for 2-Day FedEx delivery. Orders for out-of-stock items are normally shipped within 2 to 5 business days. Our warehouse and distribution center can provide accurate delivery status reports on all shipments.

U.S. orders are shipped 2-Day FedEx unless otherwise requested (orders under $39 are sent Priority Mail). A surcharge is appllied to orders shipped to Canada, Hawaii, Puerto Rico and Alaska. Orders to post office boxes are sent Priority Mail only. Additional charges apply to international and high weight or value packages.

Return Policy

Before returning any item we require that you first call for a Return Material Authorization (RMA) number. Your purchase must be returned shipping pre-paid and insured. Returns must include the original invoice and be in “as-new” resalable condition, with original packing, registration cards, documentation, media, and all other materials enclosed. Returned merchandise must be received back in our warehouse within 30 days of the original Captn. Jack’s ship date. We will not accept returns sent COD or freight collect, returns sent without a RMA, or returns that arrive past the 30-day period. Shipping and insurance charges are not refundable. Sales of PDAs, computers, electronic charts, EPIRBs, and all special order items are final and are not returnable except for exchanges due to material defects or shipping errors. We reserve the right to charge a 15% restocking fee on any merchandise that is returned for reasons other than material defects or shipping errors.

Personalized Gift Certificates

giftcertificateAn excellent choice for hard-to-buy-for boating friends and relatives. Each personalized certificate is sent in its own elegant jacket complete with our latest catalog. Available in any amount $50 and over. Redeemable for merchandise only.

Call 1-800-227-5225 to order.

 

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